FAQ’s

DO YOU TRAVEL?

Yes, we travel and we would love to discuss travel details with you.

HOW MUCH DO YOU EDIT YOUR PHOTOS?

Post-processing is the most time-intensive part of your wedding as we work hard to ensure your  images meet our artistic standards. Every photo has a custom look applied and is adjusted for things like brightness and optimal color.

HOW FAR IN ADVANCE SHOULD WE REACH OUT TO BOOK?

ASAP.  We book weddings a year or two in advance for early birds. To keep the booking process fair, our policy is that we do not hold or secure dates without a signed contract and deposit. The one thing that breaks our heart the most is when we get to learn about a couple, fall in love with their story, and find out we’re now booked for their dates.  If you want to secure your dates with us, please contact us to arrange a consultation.

HOW DO WE BOOK YOU?

After looking through our portfolio on our website and Instagram please send us an inquiry through the contact tab you can find on our website. We respond within 48 hours, Monday-Thursday. We offer in-person or over-the-phone consultations to discuss the booking. A 50% non-refundable retainer fee for date reservation and both signatures are required to reserve our services for your date. Once the retainer is paid, we start to reject any event that falls on that day.

HOW BIG IS YOUR TEAM?

We maintain quality and consistency in our work by having only two teams of four photographers. We can only take two weddings a day depending on the package selected, meaning we can only take one TEAM PACKAGE and one of the other packages per day.

WHAT IS YOUR TURN AROUND TIME?

Since we take on such a limited amount of weddings per year we have a faster turnaround time than most photographers! Our turnaround for weddings is 3 weeks. We deliver the photos while the excitement is fresh with each and every image professionally edited. (Also we like to underpromise and overdeliver)

WHAT IF WE NEED TO CANCEL/RESCHEDULE OUR WEDDING?

Every situation is different and we work with our clients to find options. Our COVID-19 policy is that clients may transfer the retainer fee towards a new date. And if we are unable to accommodate the new date, the retainer fee will be refunded in full.

DO YOU DELIVER RAW PHOTOS?

We only give out RAW photos at a cost. Every photo you receive will be edited to ensure consistency in colours, brightness, and mood in a manner reflective of our style.

DO YOU PHOTOSHOP YOUR CLIENTS?

Our photography is about celebrating love and authenticity. We promote self-love and body positivity, so we don’t alter the way you look other than temporary blemishes like bruises and acne. We won’t photoshop to alter what is real and true for you. If you are especially self-conscious about something, please let us know, and we will be sure to be mindful of your concern when photographing you.

HOW DO WE RECEIVE OUR PHOTOS?

When the editing is complete, we upload the images to a pixieset online gallery and send it to you via email. You can share the link with friends and family, so they can view your photos. You can also download the whole gallery to your computer. The images are stored online for 6 months, but we will also mail you the images on a USB as a backup.

WHAT HAPPENS IF YOU CAN’T MAKE IT TO OUR WEDDING?

This would only happen if it were out of our control (act of God, illness, death, etc) but in this case, we would do our best to help find a replacement team that we trust with a similar style.

WE’RE AWKWARD. HOW WILL YOU GET GOOD PHOTOS OF US?

The couples we have worked with in the past were not models and for many of them, it was their first experience being photographed by a professional photographer. Yet, if you look through our portfolio, they look comfortable in front of the camera, and that’s because we have developed techniques to help ease our couples into feeling and looking authentic. When a couple is engaged in an activity that they love to do together, they naturally forget that they’re being photographed. This is the goal for each shoot. We don’t coach our couples into unnatural poses, but we will give them little prompts. Our directions are small and simple, as we like to allow you to interpret the prompts in your own way that feels natural. Our prompts are ways to get you to interact with each other. Some couples need more prompts than others, and that’s okay.

WHO EDITS THE PHOTOS FOR BEDGE TEAM PACKAGE?

All photographs are edited by our lead photographer and editor.